Email

The Email integration sends Interlynk notifications directly to email addresses — individual inboxes, shared mailboxes, or distribution lists.

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Purpose

• Deliver vulnerability, policy, license, and upload notifications via email.

• Reach team members who may not have access to Slack or Teams.

• Send to shared mailboxes or distribution lists for team-wide visibility.

Setup Steps

1. Navigate to Settings > Organization > Integrations.

2. Click Email.

3. Click Add New to add an email notification configuration.

4. Enter:

   • Email Address: The target email address.

   • Notification Type: Select the notification level (All, Alert, Warning, or Info).

   • Frequency: Currently supports Instant delivery.

5. Click Save.

You can add multiple email configurations to route notifications to different addresses with different severity filters.

Organization Notifications

Email notifications at the organization level are delivered for events across all products and environments. Configure organization-wide defaults in Settings > Organization > Notifications to control which event types generate emails.

Delivery Failures

If email delivery fails:

• Verify the email address is correct and the mailbox is active.

• Check your organization's spam/junk filters for messages from Interlynk.

• If using a distribution list, ensure external senders are allowed.

• Contact Interlynk support if delivery issues persist.

DMARC/SPF Recommendations

To ensure Interlynk emails are not rejected or marked as spam by your mail server:

• Allowlist the Interlynk sending domain in your email gateway.

• If your organization enforces strict DMARC policies, add the Interlynk sending domain to your SPF record or configure an exception.

• Check your quarantine/junk folder if notifications are not arriving.

Interlynk sends emails from its own mail infrastructure. Contact Interlynk support for the current sending domain and IP ranges if needed for allowlisting.

Required Permissions

Interlynk

Permission	Purpose
view_connections	View email integration settings
edit_connections	Add or update email configurations
delete_connections	Remove email configurations

Security Notes

• Email addresses are encrypted at rest.

• Be cautious when adding external email addresses — notifications may contain vulnerability details.

• Use distribution lists or shared mailboxes instead of personal addresses for team notifications to avoid disruption when team members leave.

Troubleshooting

Issue	Cause	Resolution
Emails not received	Address typo or mailbox full	Verify the email address and mailbox status
Emails in spam/junk	Sender not allowlisted	Add Interlynk sending domain to your allowlist
Duplicate emails	Multiple email configs with same address	Remove duplicate entries in integration settings
External distribution list rejecting	List does not accept external senders	Update the distribution list to allow external messages