bellNotification Management

Interlynk provides a two-tier notification system: organization-level defaults and user-level overrides. Notifications can be delivered via Slack, Microsoft Teams, and email through configured integrations.


Organization-Level Notifications

Organization-level notification settings define the baseline notification behavior for all users and integrations.

Configuring Defaults

  1. Navigate to Settings > Organization > Notifications.

  2. The notification table displays all available notification types, each with:

Column
Description

Active

Toggle to enable or disable the notification type

Notification

Name of the notification event

Description

What triggers this notification

Level

Severity level: Alert, Warning, or Info

  1. Toggle individual notifications on or off.

  2. Changes are saved automatically via bulk update.

Severity Thresholds

Notification levels control the urgency of the message:

Level
Color
Purpose

Alert

Orange

High-priority events requiring immediate attention (e.g., critical vulnerability discovered)

Warning

Red

Significant events that should be reviewed soon (e.g., policy violation)

Info

Blue

Informational events for awareness (e.g., SBOM upload completed)

Organization admins set the default level for each notification type. Users can override these at the personal level.

Integration-Based Notifications

Organization-level notifications are delivered through all configured integrations:

  • Slack: Messages sent to configured webhook channels.

  • Microsoft Teams: Messages sent to configured webhook channels.

  • Email: Messages sent to configured email addresses.

Each integration can be configured with its own notification type filter (All, Alert, Warning, Info) — see Integrations for details.


User-Level Notifications

Users can customize their personal notification preferences to override organization defaults.

Personal Notification Settings

  1. Navigate to Settings > Personal > Notifications.

  2. The Messages tab displays the same notification types as the organization settings.

  3. Toggle individual notifications on or off for your account.

  4. Your personal settings override the organization defaults for notifications delivered to your personal channels.

Project-Specific Preferences

The Preferences tab allows fine-grained control over which products and categories trigger notifications:

  1. Navigate to Settings > Personal > Notifications > Preferences.

  2. The table is organized by product group (expandable rows).

  3. For each product/environment, select the notification categories:

Category
Events Covered

All

All notification categories

Vulnerabilities

New vulnerabilities, severity changes, VEX updates

Licenses

License compliance violations

Policies

Policy scan results, violations

Uploads

SBOM uploads, processing completions

None

Suppress all notifications for this product

  1. Click Save for each product to apply preferences.

Email vs. Integration Preferences

  • Personal email notifications: Controlled by the email integration at the organization level and user notification settings.

  • Slack/Teams notifications: Controlled by the organization's webhook configurations — these are channel-level, not user-level.

  • In-app notifications: Controlled by the user's personal notification preferences.

Users who want to receive notifications only for specific products should use the Preferences tab to select categories per product rather than disabling notifications globally.

Digest vs. Real-Time

  • Instant: Notifications are sent as soon as the event occurs. This is the current default delivery frequency.

  • Integration connections (Slack, Teams, Email) support a frequency setting, currently set to Instant.


Common Misconfigurations

Issue
Symptom
Fix

All notifications disabled at org level

No one receives any notifications

Re-enable critical notification types in org settings

User overrides not taking effect

User still receives notifications they disabled

Verify the user's personal settings are saved correctly

Slack/Teams notifications but no email

Email integration not configured

Add an email connection in the integrations settings

Too many notifications

Notification fatigue

Use category-based filtering per product and raise the severity threshold

Notifications for irrelevant products

User receives alerts for products they don't manage

Configure product-specific preferences in the Preferences tab


  • Enable alerts for critical events at the organization level (e.g., critical vulnerabilities, policy failures) and allow users to opt into informational notifications.

  • Use product-specific preferences to reduce noise — team members should only receive notifications for products they own.

  • Configure at least two delivery channels (e.g., Slack + email) for critical alerts to ensure delivery even if one channel has issues.

  • Review notification settings quarterly as team membership and product ownership change.

  • Avoid the "All" notification type on high-volume Slack channels — filter to Alert or Warning to prevent channel overload.

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