file-importRequests

SBOM requests enable organizations to collect SBOMs from third-party vendors and suppliers. Interlynk provides a workflow for sending requests, receiving uploaded SBOMs, validating them, and integrating them into your Product inventory — all without requiring the vendor to have an Interlynk account.


Overview

The SBOM request workflow addresses a common challenge: obtaining SBOMs from vendors and suppliers who may not use SBOM management tooling. Interlynk sends an email to the vendor contact with a secure upload link, validates the uploaded SBOM, and makes it available for review and acceptance into your Products.

Key capabilities:

  • No vendor account required — vendors receive an email with a secure upload link.

  • Automatic link renewal — upload links are valid for 24 hours but regenerate automatically if the vendor clicks an expired link.

  • SBOM validation — uploaded SBOMs are validated for format and completeness.

  • Acceptance workflow — review and accept vendor SBOMs into your Products and Environments.

Architecture

SBOM Request Workflow

1. Requester creates request
   └── Email sent to vendor contact
         └── Secure upload link (valid 24 hours)

2. Vendor uploads SBOM
   └── Upload link → SBOM validation
         └── Status changes to "Uploaded"

3. Requester reviews and accepts
   └── Select target Product + Environment
         └── SBOM ingested into platform
               └── Standard processing pipeline applies

Sending SBOM Requests

Via Dashboard

  1. Navigate to the Requests page in the main navigation.

  2. Click + (Request SBOM).

  3. Enter the request details:

Field
Required
Description

Vendor Email

Yes

Email address of the contact who will supply the SBOM

Product Name

No

Name of the vendor product for which the SBOM is requested

Version

No

Specific version of the vendor product

  1. Click Save to send the request.

The vendor receives an email with a link to upload the SBOM. The vendor does not need an Interlynk account.

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The upload link is valid for 24 hours. If the vendor clicks the link after it expires, a new link is automatically generated and sent to the same email address.


Request Statuses

Status
Description

Pending

Request has been sent; waiting for vendor to upload

Uploaded

Vendor has uploaded an SBOM; awaiting review and acceptance

Accepted

SBOM has been accepted and ingested into a Product

Expired

Request link has expired without an upload (auto-renews on click)


Accepting Vendor SBOMs

When a vendor uploads an SBOM, the request status changes to Uploaded. To accept and ingest the SBOM:

  1. Navigate to the Requests page.

  2. Locate the request with Uploaded status.

  3. Click Accept.

  4. Select the target Product and Environment to receive the SBOM.

  5. Click Accept to complete.

The SBOM is ingested into the selected Product and Environment and goes through the standard processing pipeline (SBOM Checks, Automation Rules, Vulnerability Scan, Policy Evaluation).

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Managing Requests

Viewing All Requests

  1. Navigate to the Requests page.

  2. The request list displays:

Column
Description

Vendor Email

Email address the request was sent to

Product

Requested product name (if specified)

Version

Requested version (if specified)

Status

Current request status

Date

When the request was created

Tracking Outstanding Requests

Filter the request list by Pending status to identify requests that have not yet been fulfilled. Follow up with vendors as needed.


Permission Matrix

Permission
Admin
Operator
Viewer

View requests

Edit requests

For full permission details, see Role Management.


Security Warnings

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Common Misconfigurations

Issue
Symptom
Fix

Vendor did not receive the email

Request stays in "Pending" status

Verify the email address is correct; check the vendor's spam folder

Upload link expired

Vendor reports link does not work

The link auto-renews when clicked; ask the vendor to click the expired link to receive a new one

Wrong Product/Environment selected on accept

SBOM appears in unexpected location

Delete the ingested SBOM and re-accept with the correct target

Vendor uploaded incorrect file

SBOM validation fails or content does not match

Contact the vendor and request a corrected SBOM upload

No requests page visible

User cannot access the Requests page

Verify the user has "View requests" permission


  • Include product name and version in requests. This gives vendors clear context on what SBOM to provide and reduces back-and-forth.

  • Follow up on pending requests within a reasonable timeframe. Some vendors may need guidance on SBOM generation.

  • Review vendor SBOMs before accepting. Validate that the SBOM contains meaningful component data, proper identifiers (PURL/CPE), and matches the requested product.

  • Accept into a dedicated Environment. Consider accepting vendor SBOMs into a "vendor" or "third-party" Environment for separate tracking and policy evaluation.

  • Run vulnerability scanning on accepted SBOMs. Ensure "Run Vulnerability Scan" is enabled in the target Environment Settings so vendor components are scanned for known vulnerabilities.

  • Establish a regular cadence for vendor SBOM collection. Request updated SBOMs from critical vendors on a quarterly or release-based schedule.

  • Track request fulfillment rates. Monitor which vendors consistently provide SBOMs and which require follow-up, to improve your vendor management process.

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